We offer Standard International Shipping at $13 flat rate cost (approx. 2-3 weeks) and Priority International Shipping at $22.99 flat rate cost (approx. 1-2 weeks). Both Standard and Priority shipping is provided by USPS and does not provide tracking services. Chizipoms does not guarantee if a shipment does not arrive as guaranteed by carrier. Once we have shipped your order the carrier's performance is out of our control.
I haven't received my order in the estimated delivery time?
When a shipment reaches its destined country, it may be subject to customs clearance procedures. This may cause delays beyond original delivery estimates. We understand the frustration when a shipment is delayed or lost, and although carrier’s performance is out of our control, we will find the best way to help. Click here to contact us.
Why did I receive a tracking number if my order cannot be tracked?
For USPS’ standard and priority international shipping, tracking will only show shipping activities within the U.S and Canada. Once the shipment leaves the U.S, it will not be tracked.
Import Fees & Taxes
International shipments may be subject to import fees, customs duties, taxes and brokerage fees. These fees are not included in the price and shipping costs charged by Chizipoms. In some countries these taxes can be substantial, so we strongly recommend that you contact your local customs office for the current tax rate % before placing an order. Chizipoms is not responsible for any import taxes levied by your country. If you refuse to pay import or customs tax levied by the country, your shipment may be destroyed or otherwise disposed of by authorities. If this occurs you will not be entitled to any refund from Chizipoms.