Refund policy

30 Day Return & Exchange Policy

We want you to be happy with your purchase. We therefore guarantee your complete satisfaction with any product you order from us. If, for any reason, a product you order from us does not meet your expectations, then simply return it to us within 30 days of receipt, in original condition, unworn and in its original packaging. We will happily provide a refund or an exchange, as you prefer.
Non-returnable items are marked in the product description. These include custom orders.

Sending Returns:

Include the original paperwork (receipt) and a note explaining the return, wrap the package securely, and ship the package to:

Chizipoms
1414 Queenie smith rd.
Conyers, GA 30012
USA

Refund

Once we have received and processed the returned item, we will notify you of the refund. You will receive a refund in the same way you purchased the original item. Please allow 1-2 weeks to process your return. We will refund shipping costs only if the return is a result of our error.

Additional non-returnable items:
Gift cards

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Customercare@BeanieDesigns.com.

Exchanges (if applicable)
If you need to exchange your purchase, send us an email at Customercare@BeanieDesigns.com and send your item to: 1414 queenie smith rd. Conyers Georgia US 30012.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.